Agribusiness Client Ideas Portal
When there is a split order and there are multiple contracts for the product. the order goes to needs attention, we select move applicable gallons to a new order, if the customer is the "child" on the split we can not settle since they are not the customer on the tank. to make it work, we have to void and reenter under F1 orders. creating multiple extra steps to complete an invoice. in addition using the F1 order to complete doesn't show the split so customer statement without making notes visible to the customer.
| Date Submitted | Nov 14, 2025 |
| MerchantAg Modules | Oil and Energy, Orders |
| Product | MerchantAg |
| Who will benefit from this idea? (Department and/or Job Title) | customer service rep and customer as the invoice would actually show the true split and amounts on the their statement. |
|
What problem does this Idea solve?
Takes out multiple unnecessary steps to complete an invoice for a split customer with multiple contracts. |
|