From the Client:
Problem – We currently have a separate excel spreadsheet where we are entering un-approved invoices that we later must enter Merchant once it is approved. It’s time consuming keeping the spreadsheet up to date as well as difficult keeping track of invoices/approval status especially for month end. Our accountant has to do an accrual journal entry based on the spreadsheet that reflects outstanding invoices/un-approved invoices.
Benefit / Solution to problem – We will be entering un-approved invoices into merchant, and once invoices have been approved the release will be done to process payment. We need to be able to set the invoice on hold at the time of entry to avoid paying invoices without approval. By having the Hold button from the screen will allow Accounts Payable team to click as the invoices are being entered, compared to having to remember which invoices they wanted to place on hold from the vendor screen. Entering the un-approved invoice in Merchant from the beginning will save our AP Team some time by releasing the invoice once its approved by just a click of a button and expenses will accurate for month end.